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Frequently Asked Questions

FAQ-new
Who is United Credit?

Founded in 2011, we are a financial technology company formerly known as United Medical Credit and United National Credit. In 2022, we became United Credit to align with our mission to provide highly personalized expert service along with the market’s best financing and payment solutions to those who trust us with their credit needs.

We work with consumers to help them secure the financing they need for medical procedures and major purchases. We work with merchants and medical providers to bring financing solutions that help them grow their businesses and serve their customers and patients.

What does United Credit offer?

United Credit helps consumers with a wide range of credit scores apply for financing, meaning we connect more people like you with the loan you need. We are not a credit card; instead, we are a gateway to installment loans and other financing options with affordable interest rates and payment terms best suited for your credit profile. Loans from our lender network vary based on your credit application.

What are the requirements for approval?

Each of our lending partners has unique requirements and takes multiple factors into consideration, including but not limited to income, credit profile, and outstanding debt balances. In many cases, all you need is a valid ID and a verified mailing address for pre-approval.

How does the financing process work?

After you complete an online application, we will submit it to our lending partner network to match you with the best financing option based on your application details. If you qualify for a pre-approval, you will receive a financing option within minutes (or up to one business day) after the application is submitted.

If your application is matched with one of our lending partners, we may contact you to review the terms and conditions. Once the terms are accepted and any stipulations are provided, our lending partners will disburse the funds you have requested.

How do I make payments?

Once your loan is approved, you’ll work directly with the lender to make payments.

When is my first payment due?

The exact terms of your loan will be determined by your lender. However, most lenders require payment 1 month after purchase.

Ready to discover affordable payment options for your purchase?

Still have questions? We would love to help. Call us at (855) 503-1800.

Jessica Payan

VP of Human Resources

As a certified Professional in HR (PHR), Jessica brings 10 years of HR experience to the United Credit team. She is responsible for managing the strategy and processes related to building and retaining an exceptional team of professionals. Jessica is passionate about supporting each employee to be their most successful and exemplifies our core values daily.

Aaron Mishkin

Controller

As Controller, Aaron manages the income and expenses of the Company and the incoming and outgoing loan funds with the utmost integrity. He is a lifelong learner with multiple degrees and certifications to his name and 25 years of working in financial services. Aaron’s reason behind being a part of the United Credit team is to make a difference in the Company and to his coworkers, our partners, and our customers.

Jorge Lazaro

VP of IT

Jorge works closely with cross-functional partners throughout the business to develop virtual experiences and oversees the IT team that keeps our platforms running smoothly. His goal is to provide an optimistic approach to the challenges we face while supporting our staff and partners with respect. With over 6 years of working for United Credit, Jorge brings a wealth of knowledge about our history and computer engineering.

Andria Sullivan

Chief Experience Officer

Andria is a seasoned leader with over 10 years of experience in providing world-class customer service and directing consumer finance processes. She oversees the tracking, reporting, and achievement of our company goals, long and short-term projects, and special initiatives. Andria is service-minded when it comes to collaborating internally and externally, and it shines through in every interaction.

Nate Moster

Chief Sales and Marketing Officer

As Chief Sales and Marketing Officer, Nate expertly drives revenue growth for United Credit by leading sales and marketing strategies across all channels. With over 20 years of experience working with global brands in various industries, Nate has a proven track record of boosting sales, expanding market share, and building strong relationships. His unique ‘right-brain + left-brain’ approach combines business acumen and strategic thinking with striking creative execution, ensuring United Credit’s sales and marketing efforts consistently deliver results for continued success.

Matthew Libman

Founder & President

Matthew is the President and Founder of United Credit. Matt founded fintech company United Medical Credit in 2011 to connect consumers and businesses with an array of experienced, innovative financing solutions. In 2022, the company grew and became United Credit, fueling an expansion into retail markets while retaining its expertise in specialty healthcare.

Since its founding, Matt has provided leadership for all aspects of the Company, emphasizing long-term growth while ensuring United Credit delivers value to its consumers, merchants, and business partners. The Company has risen in the fintech space as a preferred consumer financing partner under his tenure.

Matt is also an active member of YPO (Young Presidents’ Organization), the world’s largest leadership community of company chief executives.